SWISCO - The Replacement Hardware Authority

Help identifyinf balance parts

A quick learner from Chula VIsta, CA says:
I am in need of a replacement channel Balance, I am attaching photos of the broken one.

This is a channel balance with a length of 32" (w/o guides), width of 1/2" and a depth of 9/16 " with hemmed channel edges. The numbers printed on the balance are
31 5 CX CMC 7

The top guide has a total length of 1 5/8", with a length of 1 9/16" from the bottom edge of the tab to the tip, the width of the tip is 9/16" and the width of the tabs 15/16", there is 13/16" of the tip exposed.

The bottom guide has a height of 1 1/8", width of 9/16" and a depth of 1" not including the thickness of the tabs. The width of the tabs is 15/16"

I hope I am providing enough information to identify a proper replacement, if not please let me know. Do you recommend replacing both sides at the same time?

Thank you,

A customer submitted photo of channel balance attachments.
Profile picture of Tom
Tom from SWISCO responded:
Thanks for posting, Mike. Before I can offer an applicable replacement for this channel balance, I just need you to confirm the depth of your bottom attachment. I'm a little confused as to what dimension you consider the depth.

Please take a look at our 15-004 and 15-005 channel balance shoes, and note their depths. As you can see, they are 1-3/32" deep and 1" deep, respectively. Which one more closely matches your own bottom attachment?
A quick learner from Chula VIsta, CA says:
That would be 15-004, i measured the depth at 1 1/8" but at my eyes don't read 32nds like they used too.
Profile picture of Tom
Tom from SWISCO responded:
Thanks for getting back to us, Mike! In that case, please see our S385-32 channel balance with a 3150 stamp option. Does that look about right to you? Let me know!
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