SWISCO - The Replacement Hardware Authority

Help with tilt windows

A quick learner says:
the pic attached is from my tilt window. The shoes were on bottom of window I tried to loosen and slide shoe up, but it popped out
User submitted a photo of a window balance.
Profile picture of Paul
Paul from SWISCO responded:
Thanks for posting. The shoe resembles our 15-014. Is that all you need to replace? The shoe works when the tilt bar pushes down in the middle of the shoe to flip up the metal fork, which unlocks it in the jamb track.
A quick learner says:
my problem is how do I get the shoe back in the track? Also I have another window Wyth the shoes on the bottom of track. How do I move them up.
Profile picture of Paul
Paul from SWISCO responded:
We actually have a video on how this kind of balance installs. Check it out below and let me know if this helps.
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)