SWISCO - The Replacement Hardware Authority

How to install the 84-031

A home owner from Liverpool, NY says:
How do you install the roller. Does it come with a screw or pin
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Tom from SWISCO responded:
Please see our video for how to install this roller. It does not come with a screw.
A handy person from Wisconsin says:
I struggled with pulling the roller out of my door the way you did with YouTube video. The slot was too small, and the end of the spring was blocked from sliding far enough to pull it out. I did figure a method to remove by moving the spring a little bit then pushing it out with a nail through the screw hole. I commented on your YouTube video but couldn't attach photo; then I found you had this comment section for uploading. Attached is the image. :) My sliding door is over 30 years old, so maybe designs changed?
User submitted photos of patio door hardware.
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Dave from SWISCO responded:
Sorry to hear you're having trouble. Looking at your photos, I'm wondering if you have a combination screen roller and corner like our 84-011 or 84-026, for example. Look at these other videos we have for this type roller. They may help.
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