IDENTIFYING WINDOWS

A handy person from CINCINNATI OHIO says:
MY BALANCERS LOOK LIKE YOUR S751-25. MY INSIDE BALANCERS ARE 24HBs AND THE OUTSIDE ARE 24Hs. ARE THERE A DIFFERENCE. I WANT TO BY A SET, IF THEY ARE NO THE RIGHT BALANCERS, WHAT IS YOUR RETURN POLICY?
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Tom from SWISCO responded:
I'm not sure we have a match for those stamps. If you're confident you have our S751-25, I recommend weighing your sash on a scale and referring to the chart we have on the S751-25 store page.
How to install a ribbed tilt channel balance with knife lock shoe
How to install a ribbed tilt channel balance with knife lock shoe
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