SWISCO - The Replacement Hardware Authority

Identify a Window Channel Balance

A handy person from Kissimmee, Florida says:
I want to replace the channel balances in a 20 year old single hung metal window (56"w x 70"h). The identifyig number on the metal is quite unclear. IUn the attached pic it shows what appears to be the numbers 29 3 , but there is a space and the 3 could be a nine or other? As well, close exam shows there were more numbers. The item is a 1/2 inch, and 30 inches long. The bottom shoe is a match for your picture, but the top piece is quite different from your site picture. Looking at the photo attached, you can see it has a quite long extension up from the top of the metal. Actually it extends exactly 5/8 inch up from metal. I need to replace two of these now to complete a remodel and I really appreciate your help to identify what model/type it is specifically, and also advise if you can supply it or not. I appreciate your kind assistance and look forward to your response at your first opportunity. Thank You!
User submitted photos of a window balance.
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Tom from SWISCO responded:
Good morning, and thanks for posting. Looks like your top attachment is winged, while your bottom is not. Since this doesn't match any of our standard Series, your balance will have to be specially made.

Before I can work on that, though, I'll need to figure out what that bottom shoe is. Check out our 15-001 and 15-002 and tell me which is a closer match.
Comparison of <a href='http://www.swisco.com/Channel-Balance-Shoe/pd/Replacement-Sash-Support-Channel-Balance-Shoes/15-001'>15-001</a> & 15-002
A handy person from Kissimmee, Florida says:
The items you show appear exactly the same except for their coloration, which I assume is due to different materials. The item I have is using the 15-002 version.
Profile picture of Tom
Tom from SWISCO responded:
They actually have different dimensions. Double check the measurements shown in the picture above and compare them to your own shoe to determine which is closer.
A handy person from Kissimmee, Florida says:
Actually I mailed the channel balance to another firm who required the actual item to advise me what to do and what it was. As such, I do not have it in hand any longer. The best I can do is 15-002. Thanks, and I await your advice.
Profile picture of Tom
Tom from SWISCO responded:
Ah, I see. If you believe you have the 15-002, then check out this Custom Channel Balance Request Form I've started for you based on your specifications and fill out the blank fields. One of our representatives will get back to you with a price quote and an item to add to your cart.
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