Help with 23-501 Installation

A home owner from Lewiston, Idaho says:
December 9, 2016
The sliding closet door were taken off to add a shelf inside the closet and repaint, and when we went to put the doors back on, the rollers won't stay on the track. I don't understand why they won't. (we're older)
A home owner from Lewiston, Idaho says:
December 10, 2016
I bought the replacement parts from you, but, your shipping costs are highway robbery!
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Paul from SWISCO responded:
December 13, 2016
After installing the top track and hangers on the door, install the rear door first by angling the door up to the track and hooking the rollers on, then swinging the door down to the floor. Repeat this with the front door and then install the bottom floor guide. Now, slide the doors and adjust the hangers to square the doors up. Directions do come with the track kit.

I apologize for your dissatisfaction with our shipping costs. The 23-501 is a particularly large package, which accounts for why it might be more than other parts in our catalog.
2 Door Bypass Closet Door Hardware Kit, 5ft
2 Door Bypass Closet Door Hardware Kit, 5ft
23-501
$26.55
Installing a Two-Door Sliding Closet Door Track Kit
Installing a Two-Door Sliding Closet Door Track Kit
VIDEO
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