Tom from SWISCO responded:
July 25, 2017
Yes, I think our new style 26-175 pivot bar pair can work for you.
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Tom from SWISCO responded:
July 25, 2017
A single order of 26-175 contains one pair of opposite-handed pivot bars; two bars per order. If you only have one window, you will only need one pair.
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Tom from SWISCO responded:
August 9, 2017
I'm sorry to hear you're having trouble. The reason the 26-175 doesn't come with screws is because it works on many different sized windows, and all of them use different sized screws. It just isn't possible to have the 26-175 come with every single compatible screw. At that point, you'd basically be getting a box of screws of varying sizes and you'd be back at square one.
Do you have an identical window elsewhere in the house that uses the same hardware? If so, you can remove one of those screws and take it in to a hardware store for them to match up. |
Tom from SWISCO responded:
August 10, 2017
I see. I totally understand your frustration, but there is only so much we can do on this end. There is just no way to know for sure what screw you need. One common screw for this pivot bar is a #6 x 5/8" flat head, like our 33-088, but this is just an educated guess. There is a good chance you need a #6 sized screw, but I just can't know the length.
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