JeldWen Replacement Window parts

A handy person from Attleboro, MA says:
Hi - wondering if you happen to sell the pink retainer clip that the sash pin goes into?? I've attached two photo - one that appears to have a Jeld-Wen P/N on the whole insert...and another close up of the broken clip. (Sorry - I don't know all the correct "trade names" for these parts! As an alternative, I would be interested to know if I can buy the complete insert (left and right sides) that holds the springs and these retainer clips.

Thanks - Mark
User submitted a photo of a window balance.
Profile picture of Paul
Paul from SWISCO responded:
Thanks for posting, Mark. It's tough to say, but this might be a friction shoe like our 15-104. Could this be what you're looking for?
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.