SWISCO - The Replacement Hardware Authority

Jordan window Balancer

A landlord from Georgetown, Tx says:
I AM LOOKING TO IDENTIFY A BALANCER AND TOP WINDOW SASH GUIDE THAT FITS A JORDAN SINGLE HUNG WINDOW. THE BALANCER IS 29 INCHES LONG NOT INCLUDING PLASTIC END COMPONENTS AND 1/2 TO 9/16 WIDE. A MARKING STAMPED ON THE BALANCER IS "28 C ". THE TOP SASH GUIDE MEASURES IN HEIGHT 1 5/8, 5/8 WIDE, WITH THE TOP TAB MEASURING 11/16 X 7/8 BIRDS EYE VIEW. SCREW MOUNTING HOLES IN GUIDE ARE LOCATED AT 1/4 AND 1" SPACING STARTING FROM TOP DOWN. HOPE YOU WILL BE ABLE TO HELP WITH OUT PICTURES. THANKS! RICHARD
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Tom from SWISCO responded:
Thanks for posting on our discussion board, Richard. Unfortunately, without pictures, I can't really say what Series channel balance or top sash guide you have for sure.

However, I think a good place for you to start your search is by visiting our Replacement Channel Balance Identification Page. Simply follow the steps from here, and you should be able to find the replacement you need!
A landlord from Georgetown TX says:
See previous post...Attached are requested pictures.
A customer submitted photo of channel balance attachments.
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Tom from SWISCO responded:
Thanks for getting back to us. Those pictures are perfect! I would just like you to confirm one last thing. Please look at the measurements for our 15-001 and 15-002 bottom shoes and note their depths. As you can see, they are 1-1/8" deep and 1" deep, respectively. Which measurement more closely resembles your own shoe?

As for the top sash guide, it appears to be somewhat similar to our 18-044 Kinco Top Sash Guide, but I'm not quite sure. Please compare the dimensions shown for that top sash guide to your own hardware. Do you think this would work?
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