SWISCO - The Replacement Hardware Authority

KEY LOCK SET Product Code: 82-309 is too hard to turn

A quick learner from Sacramento, CA says:
I purchased the KEY LOCK SET Product Code: 82-309 and installed it yesterday. Everything fit and worked but when locking and especially unlocking the door, turning the key is hard. It's really hard to turn the key. Do you have any ideas as to why this might be happening?
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Tom from SWISCO responded:
Usually, it's due to the key cylinder having become askew during installation. I would recommend uninstalling the lock set and reinstalling it. Make sure to watch our video, too. This should help you as you install the 82-309.
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