SWISCO - The Replacement Hardware Authority

Kincos Window from 2005

A quick learner says:
Please confirm the appropriate replacement balance and sash balancer based on the included photos. Thank you.
User submitted photos of a window balance.
Profile picture of Tom
Tom from SWISCO responded:
Hey, thanks for posting. I've narrowed this down to two possible channel balance Series: either our Series 380 or our Series 385 balances.

Now, as you can see, there is only one difference between these two Series, and that is their bottom shoe. The Series 380 uses the 15-005 while the Series 385 uses the 15-004. I can't quite tell what you have based on your pictures, though. Please carefully compare their dimensions to your own hardware and see which is a better match.
15-004 and 15-005


As for the broken top sash guide, please see our 18-166 and see how well its dimensions match, too.
A quick learner says:
Thanks, Tom. Those were the options we were looking at, but weren't sure that the difference was. Series 380 it is!

Thanks again for your help. I will place the order shortly.
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