Latch receiver doesn't stay in place.

A quick learner from Princeton Jct says:
January 17, 2011
I've got a reasonably new Andersen sliding patio door - about 3 years old. The door is in good shape except the latch receiver no longer stays in place - it slides down about 1/2 inch so that it does not align w. the latch. What do I need to do to fix it/replace it. I currently am holding it in place by a piece of tape - and that works fine.
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Dave Sr. from SWISCO responded:
January 17, 2011
Thank you for contacting us in regards to your latch receiver.

Before I can offer a suggestion on how to fix your current latch or recommend a replacement latch, I will need to see a photo of your original latch hardware. Please submit photos of your current latch with dimensions. Please be sure to include any markings you may find on the latch or on the door itself.
A quick learner from Princeton Jct says:
January 17, 2011
The latch receiver is 5.5 inches long. Pictures attached of both components.

Thanks,
Mike
User submitted sliding door latch.
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Casey from SWISCO responded:
January 17, 2011
Hi Mike,
I believe I may have found the needed replacement hardware.
Is this for a four panel patio door set?
A quick learner from Princeton Jct, NJ says:
January 18, 2011
Thanks Donna,

And, yes, this is a four panel sliding glass door. the two middle sections slide.

thanks again,

Mike
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Casey from SWISCO responded:
January 18, 2011
OK Great. I am going to bring in the replacement that I think you need and will add online for you to review. I will post again as soon as it is available.
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Casey from SWISCO responded:
March 17, 2011
Hello Mike,
The Andersen replacement reachout lock and receiver set is now available, see SWISCO product code 82-242, Andersen 4-Panel Reachout Assembly
A quick learner from Princton Jct says:
March 18, 2011
thanks Donna - will buy this weekend
Andersen Reachout Deadlock Assembly, 4-Panel
Andersen Reachout Deadlock Assembly, 4-Panel
82-242
$98.90
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