June 14, 2017
These windows were originally purchased at Northeast Supply in West Warwick, RI around 2004. I called them and they forwarded me to another company that deals with parts. They told me the name of the company that manufactured them, but I forgot it--and they're our of business--so much for that lifetime warranty!
June 14, 2017
I recalled the name of the manufacturer: Riverdale Window. Apparently they're owned by Northeast Distributors, or Warwick, RI, who as I said did the installation in 2004.
I just need to replace the latch (5 total--2 x 2-latch windows, and 1 x 1-latch).
June 16, 2017
Thanks, Tom. I will be able to provide that tomorrow afternoon at the latest.
June 17, 2017
Tom, the space between holes is 2" and the offset is 1/2". This is in reply to D88764.
Thanks, Eric