Tom from SWISCO responded:
April 5, 2016
Thanks for posting. We may be able to help. I don't think the 39-348, or any variation thereof, is what you want. This is a special kind of operator. Before we go any further, can you tell me what the length of the guide bar is? It may still be on the window. This is the part on which the two operator arms connect. Knowing the size of that bar will be a huge help during our search.
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Tom from SWISCO responded:
April 5, 2016
I'm afraid we have no diagrams, but I will do my best to explain. There should be a long bar on the window, installed horizontally. The two arms of the operator attach to either end of this bar. I just need to know how long this bar is.
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Tom from SWISCO responded:
May 10, 2016
That's perfect! Please give us a little more time while we look into this. I hope to have an answer shortly.
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Tom from SWISCO responded:
May 10, 2016
We have been able to locate a replacement operator for you, but it will have to be a custom order. Before we can continue, can you tell me how many you'd be interested in? Once I have that, I can send you a custom order link and price quote for you to review.
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