Lubricant for patio door rollers

A quick learner from San Rafael, CA says:
Hi, I had bought these replacement rollers (81-082 : Patio Door Roller Assembly, 1-1/2"dia. Concave BB Wheel) for our sliding Arcadia aluminum patio door. They fit well, but the rollers do not slide like the originals. The originals had nylon wheels and the bearings did not seem as stiff as your replacement. Is there a lubricant that you might recommend?
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Paul from SWISCO responded:
You can use 3 IN 1 oil. Just squirt a few drops at the axles where the bearings are. You could also use our 75-077 slider stick (or even an old candle!) and rub it on top of the track runner, that might also help.
A professional from CA says:
If the rollers are not turning, the answer is never to make them slide over the rail. This is how you get beat up, scraped, roller coaster shaped tracks.
The wheels are the only thing that should touch the track. Some have weatherstrip or track cleaner things that are the exception. If the wheels are not turning, that is the thing that needs to change.
I have used a ton of these rollers and the doors work great with them. It is possible to get a dud wheel. It is possible the door is not adjusted properly. If you are able, take the door out and move the wheel manually. That should tell you a lot.
A home owner says:
Thanks for the tips. The door is sliding better
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