Here are some photos of the jamb covering on my MI windows. The installer said I need Capital Series 850 block and tackle balances. I see you have those on your site. Can you tell me how to access the balances under these liners.
Paul from SWISCO responded:
November 26, 2014
There is no Capital Series 850 that I know of. There is a Series 8500, but they use coil spring balances, not block and tackle. I'm not sure what you have, exactly. Every company uses different Series codes, more or less, even if it's for the same type of balance. It's not a good idea to use a code from one company to order balances from another.
Are you perhaps referring to our SWISCO Series 850 crossbow balance? If so, it is very simple to remove. Watch the video below. |
Paul from SWISCO responded:
December 2, 2014
Ah! Thank you. Now that I see the balance, I believe you have something like our Series 750 channel balance. Check it out and see if you agree. I'm afraid we do not have the balance cover.
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Paul from SWISCO responded:
December 3, 2014
Great! I'm glad we're getting closer to a solution. The part you're referring to is a pivot shoe, not a tie bar guide (a tie bar guide is a casement window part). Now, we can make a version of the Series 750 for you with a special 15-043 terminal clip attached to the end instead of the one it usually comes with. I believe this clip can fit in your existing pivot shoe without needing new ones. If you agree, then all we need to know is the length of your balance and the stamp printed on the metal channel (you will have to remove the cover to see it). If you still can't find the stamp, then weigh the sash on a scale instead and we can use that.
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Casey from SWISCO responded:
December 11, 2014
We will email a custom balance ordering link shortly.
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