"MW" Casement window part

A handy person from Fayetteville, NC says:
March 21, 2014
Please find attached a photo which will hopefully help describe what I'm looking for. This photo is not of the broken operator, but it is a similar casement window (left-operating). The cover to the operator has "MW", which I am told is a PlyGem company. That section of the splined knob that inserts into the handle has snapped off. Can I get this rod, or do I need to get the entire operator assembly?

Thanks.

Rick
User submitted a photo of a window operator.
Profile picture of Paul
Paul from SWISCO responded:
March 24, 2014
If the spline has come out, then it means that the gearing on the operator has stripped out and the whole thing will have to be replaced. This looks a lot like our 39-031 and 39-032, but you should carefully compare the dimensions we show to your own hardware to ensure that they match.

If you also need new handles and covers, see our 39-114L and 39-107, respectively.
EntryGard Dual Arm Operator
EntryGard Dual Arm Operator
39-032
$29.70
EntryGard Dual Arm Operator
EntryGard Dual Arm Operator
39-031
$29.70
Crank Handle, 11/32"
Crank Handle, 11/32"
39-114L
$4.42
Truth Hardware Operator Cover
Truth Hardware Operator Cover
39-107
$3.30
Watch How To Repair A Casement Window Crank Operator
Watch How To Repair A Casement Window Crank Operator
VIDEO
WATCH >
Connecting a casement window operator to stud bracket
Connecting a casement window operator to stud bracket
VIDEO
WATCH >
How to Orient a Dual-Arm Operator
How to Orient a Dual-Arm Operator
VIDEO
WATCH >
Anatomy of a casement window
Anatomy of a casement window
VIDEO
WATCH >
SWISCO Window Operator Crank Handles
SWISCO Window Operator Crank Handles
VIDEO
WATCH >
How to identify casement and awning operators
How to identify casement and awning operators
GUIDE
READ >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.