SWISCO - The Replacement Hardware Authority

Milgard Channel Balance Replacement

A home owner from Phoenix says:
Need help on the correct series to replace my Milgard Channel Balance, the code stamped on the original part is 32 5 CW CMC 8

The channel shoe measures 1 3/32" in height, the metal rail is 33" long and 1/2" width.
User submitted photos of a window balance.
Profile picture of Tom
Tom from SWISCO responded:
Hey, thanks for posting. I've narrowed this down to two possible channel balance Series: either our Series 380 or our Series 385 balances.

Now, as you can see, there is only one difference between these two Series, and that is their bottom shoe. The Series 380 uses the 15-005 while the Series 385 uses the 15-004. I can't quite tell what you have based on your pictures, though. Please carefully compare their dimensions to your own hardware and see which is a better match.
15-004 and 15-005
A home owner from Phoenix says:
Is it safe to assume that the 32 5 stamp indicates the 3250 series?
Profile picture of Tom
Tom from SWISCO responded:
Yes, a stamp of 32 5 often corresponds to our 3250 option. It wouldn't be a bad idea to weigh your sash, though, just in case.
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