Milgard window channel replacement

A home owner from Grass Valley, CA says:
I need a replacement for a milgard channel balance. The number is 25DS 37. It's 27" total length. The metal portion is 25 3/4". It's 1/2" wide and the bottom plastic piece is 1" deep and has wings. See photo.

Thanks you

Chris
User submitted a photo of a window balance.
Profile picture of Tom
Tom from SWISCO responded:
Hey, Chris. We can replace this balance, but it will need to be custom made. Before we begin, can you just tell me how many you need? Once we have that information, I can send you a custom balance order form, along with a price quote.
A quick learner says:
Thanks Tom. I will need two of these balances plus two of the guides (#18-166).

Chris

Profile picture of Tom
Tom from SWISCO responded:
Great. I will send you a custom order form immediately. Once you receive it, you can add it to your cart as if it were a standard item and continue shopping from there.
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