SWISCO - The Replacement Hardware Authority

Miller (?) Rollers

A handy person from Missouri says:
My metal sliding door(s)are ~25 years old...the roller assembly looks like the 81-009 Miller but I cannot be sure for I cannot remove the assembly. I did successfully remove the roller (wheel) itself and found that the pin (shaft) appears to be broken. Is there any way to confirm the manufacturer? How about the assembly?
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Paul Sr. from SWISCO responded:
It is better to remove the whole wheel assembly to match with the proper replacement but if you cannot get the assembly out you can just replace the wheel. Take a look at the 81-224 replacement wheel to see if it will fit.
A quick learner says:
Paul Thanks. Not sure how one would go about replacing the whole assembly (which I would prefer)...turns out the shaft was/is worn badly...I reassembled and door works but with some drag...does the wheel come with a new shaft? Can I just replace the shaft? Thanks
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Dave from SWISCO responded:
Replacing the complete housing would be the way to approach this problem. Even if you were to replace the shaft/axle, the housing that holds the wheel could be worn. If you are still having trouble removing the assembly maybe you can send pictures of your problem so we can take a look at what you are dealing with.
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