Dave Sr. from SWISCO responded:
September 4, 2014
I can think of two solutions that could work. First, check to see if there's enough room between the bottom of the doors and the track to install a piece of wood or plywood. That would help to stabilize the track. Alternatively, you could cut out the carpet and install a piece of wood in the empty spot to get the proper height. You might need a carpet installer to cut back and secure rug to the floor, though.
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