Missing Sash Balances

Viking windows have been known to use our Series 395 channel balance in the bast, but there is no guarantee that these will work for you. One of the most important factors is the nylon caps on either end of the channel. The Series 395 balance comes with a 19-005 top and 15-001 bottom. Look at the other, shorter balances you mentioned and see if they have the 19-005 and 15-001, as well. If they do then I think this is the way to go.

That's the Series taken care of, but what about the size and spring strength? Well, this will take a little homework. I will need the height of the visible glass of the sash being supported, as well as the weight of that same sash. With that information, I can calculate the proper length and spring strength.

It is quite alright! The window balance we believe should be S395-27 with (2630) option for a 15 lbs. sash. You may also need top sash guides and if so, our 18-009 could be a good choice.

Looks like your top sash guide is broken. See the video below for more information. You can also see our entire selection of top sash guides here.