Mortise Lock

A quick learner from USA says:
November 28, 2016
Hi,
I purchased a Mortise Lock with a pocket template #82-229. The lock looks identical to the one I'm replacing but just isn't the same. It's not behaving the same when I install it. I remember years ago I had a contractor replace the lock and the first one he got looked identical but again wasn't the same and he switched it out. Do you have something that looks the same as 82-229 ?
Thanks so much for your help!
Jim
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Dave Sr. from SWISCO responded:
November 30, 2016
Can you show me a couple pictures of your original mortise lock? Seeing it side-by-side with the 82-229 that you purchased would be a huge help.
A professional from CA says:
December 1, 2016
You also may be able to swap out the new lock with your old faceplate.
Mortise Lock With Pocket Trimplate
Mortise Lock With Pocket Trimplate
82-229
$15.49
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