SWISCO - The Replacement Hardware Authority

Mortise lock with larger holes?

A home owner from San Jose, California says:
The spring mechanism broke - the mortise cannot be separated from the collar except for grinding (which I did). I need to purchase a new mortise with the larger holes centered in the mortise flange so it can be seated properly into the slider. The model number is 2260 - US patents 5,125,703 and D640,398.

I am comparing it against an aftermarket product that will not seat due to the offset screw holes and the pre-drilled receptacle in the door requires longer and wider screws.

Thank you,

Michael
User submitted image of their window hardware.
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Dave from SWISCO responded:
Hey, Michael. Sorry to hear you're having trouble. I believe you might originally have had something like the 82-244, which has an added trim plate. See if this matches up to your mortise lock. You will have to replace the mortise lock and trim plate complete.
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