SWISCO - The Replacement Hardware Authority

My closet doors do not run smoothy with 23-047

A home owner from Seekonk MA says:
Hi,
I have ordered the replacement Product Code: 23-047 for my sliding closet doors twice in the past. The last time I ordered these glides and installed them, the closet doors have never operated smoothly. They screech and don't glide smoothly.
I have checked the glides and the tracks on all the closet doors and they are exctly the same. Can you please tell me what the problem may be and should I try ordering another set.

Thank you.
Chip
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Dave from SWISCO responded:
If you say the parts are the same then I would recommend two things: First, make sure the doors are adjusted properly. In my personal opinion, this actually sounds like the most likely explanation. If that doesn't work, though, try some silicone spray or lubricant on the track. The track could just be dry and causing your doors to make noise.
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