SWISCO - The Replacement Hardware Authority

Need Help with this window Balance

A quick learner from California says:
Please help me identify what to buy. According to your website it is a 3/8 for non sliding and it is about 25 lbs with Red tip.
User submitted photos of a window balance.
A quick learner from California says:
Here is another image of the tip
User submitted photos of a window balance.
Profile picture of Tom
Tom from SWISCO responded:
Thanks for posting. This looks like it could be a spiral balance for tilt windows. Can you confirm that you're measuring the outer tube for diameter? If the outer tube is 3/8" in diameter, and if this is for tilt windows, then see our Series 900 spiral balance.
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