SWISCO - The Replacement Hardware Authority

Need assistance in making sure that I get the correct parts

A home owner from San Antonio, TX says:
I need to replace 6 window balances and 6 Sash Guides. The window balance rail is 28" and stamped 27C. I believe the Sash Guide is part # Alenco 18-174. I believe that the top of the balance is part number 19-002 and the shoe is 15-001. Please look at my pics to make sure that i am correct.
User submitted photos of a window balance.
A home owner from San Antonio, TX says:
I need to replace 6 window balances and 6 Sash Guides. The window balance rail is 28" and stamped 27C. I believe the Sash Guide is part # Alenco 18-174. I believe that the top of the balance is part number 19-002 and the shoe is 15-001. Please look at my pics to make sure that i am correct.
User submitted photos of a window balance.
Profile picture of Paul
Paul from SWISCO responded:
Thanks for posting. I agree with your assessment for both parts! The top sash guide resembles our 18-174 and the balance resembles our Series 390 channel balance. Both of these are used for Alenco windows and the dimensions seem to match.
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