Need assistance in making sure that I get the correct parts

A home owner from San Antonio, TX says:
I need to replace 6 window balances and 6 Sash Guides. The window balance rail is 28" and stamped 27C. I believe the Sash Guide is part # Alenco 18-174. I believe that the top of the balance is part number 19-002 and the shoe is 15-001. Please look at my pics to make sure that i am correct.
User submitted photos of a window balance.
A home owner from San Antonio, TX says:
I need to replace 6 window balances and 6 Sash Guides. The window balance rail is 28" and stamped 27C. I believe the Sash Guide is part # Alenco 18-174. I believe that the top of the balance is part number 19-002 and the shoe is 15-001. Please look at my pics to make sure that i am correct.
Profile picture of Paul
Paul from SWISCO responded:
Thanks for posting. I agree with your assessment for both parts! The top sash guide resembles our 18-174 and the balance resembles our Series 390 channel balance. Both of these are used for Alenco windows and the dimensions seem to match.
How to Replace a Non-Tilt Channel Balance
How to Replace a Non-Tilt Channel Balance
VIDEO
WATCH >
How to Repair a Jammed Window
How to Repair a Jammed Window
VIDEO
WATCH >
How to Identify Replacement Channel Balances
How to Identify Replacement Channel Balances
VIDEO
WATCH >
How to Replace a Top Sash Guide [1080p]
How to Replace a Top Sash Guide [1080p]
VIDEO
WATCH >
How to replace a non-tilt channel balance
How to replace a non-tilt channel balance
GUIDE
READ >
Choosing a Non-tilt Channel Balance: What Will We Need?
Choosing a Non-tilt Channel Balance: What Will We Need?
GUIDE
READ >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.