Tom from SWISCO responded:
April 25, 2017
I'm afraid this information does not tell us what balance you have. We will need to see a picture of the balance itself, preferably out of the window.
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Tom from SWISCO responded:
May 1, 2017
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Tom from SWISCO responded:
May 4, 2017
Ah, I see. If the old springs were longer than the new ones, mounting them a little lower may make all the difference. However, you need to make sure that they aren't mounted so low that they interfere with the tilt latch. Triple check the travel and location of the tilt latch as you raise and lower your sash just to make sure.
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