Hello,
I called in and was directed to send in some pictures to aid in you providing me some guidance.
I have NVR builder grade windows with channel balances that match your Series 795-28. Mine are stamped 28C.
Here is my issue and what I would like advice on. 14 of my downstairs windows are all inoperable to put up, and the reasoning for this from what I've seen is because the top hook on the T-Locks have either completely snapped off or just bent upwards so bad it makes the channel balance pop off the tilt clip on the window and the channel balance shoot upward in the channel. Thus my windows will not go up.
So my question really boils down to what I actually need to replace? Whole channel balances x 2 for each window or do I just need to replace the T-locks? Do channel balances actually go bad? Is it just an age thing on the plastic used in the T-Lock? I'm just baffled I have so many windows with this problem. If a window is a little hard to put down, meaning the resistance isn't real smooth does that mean the channel balance needs to be replaced?
I'm trying to determine whether I am going to be spending $160+ or just about $30.
Thank you. See pictures attached
