Need help finding the correct channel balance for a Kinco Window

A quick learner from Tallahassee says:
This is from a Kinco Window. I believe it's 35".
User submitted a photo of window balances.
Profile picture of Tom
Tom from SWISCO responded:
Could I see a few pictures of the top attachment, as well? That will help me determine what Series balance this is. Thanks!
A quick learner says:
Thanks Tom, if it helps now, I have ordered and successfully installed the '18-166 : 5/8" Top Sash Guide, Kinco' part for these with these same balances for my other windows.

Otherwise, I can take another couple of pictures tonight.
Profile picture of Tom
Tom from SWISCO responded:
Unfortunately, balances don't go with any one top sash guide. I will need to see pictures. Let me know!
A quick learner says:
Here is the top attachment, thanks again!
A customer submitted image of their channel balance attachment.
Profile picture of Tom
Tom from SWISCO responded:
Perfect! I've narrowed this down to two possible channel balance Series: either our Series 380 or our Series 385 balances.

Now, as you can see, there is only one difference between these two Series, and that is their bottom shoe. The Series 380 uses the 15-005 while the Series 385 uses the 15-004. I can't quite tell what you have based on your pictures, though. Please carefully compare their dimensions to your own hardware and see which is a better match.
Comparison of 15-004 and 15-005
Comparison of 15-004 and 15-005
A quick learner says:
Thanks Tom, parts are ordered!
How to Repair a Jammed Window
How to Repair a Jammed Window
VIDEO
WATCH >
How to Replace a Top Sash Guide [1080p]
How to Replace a Top Sash Guide [1080p]
VIDEO
WATCH >
How to Replace a Channel Balance Attachment
How to Replace a Channel Balance Attachment
VIDEO
WATCH >
Classifying Channel Balance Fittings
Classifying Channel Balance Fittings
GUIDE
READ >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.