SWISCO - The Replacement Hardware Authority

Need help finding the correct channel balance for a Kinco Window

A quick learner from Tallahassee says:
This is from a Kinco Window. I believe it's 35".
User submitted a photo of window balances.
Profile picture of Tom
Tom from SWISCO responded:
Could I see a few pictures of the top attachment, as well? That will help me determine what Series balance this is. Thanks!
A quick learner says:
Thanks Tom, if it helps now, I have ordered and successfully installed the '18-166 : 5/8" Top Sash Guide, Kinco' part for these with these same balances for my other windows.

Otherwise, I can take another couple of pictures tonight.
Profile picture of Tom
Tom from SWISCO responded:
Unfortunately, balances don't go with any one top sash guide. I will need to see pictures. Let me know!
A quick learner says:
Here is the top attachment, thanks again!
A customer submitted image of their channel balance attachment.
Profile picture of Tom
Tom from SWISCO responded:
Perfect! I've narrowed this down to two possible channel balance Series: either our Series 380 or our Series 385 balances.

Now, as you can see, there is only one difference between these two Series, and that is their bottom shoe. The Series 380 uses the 15-005 while the Series 385 uses the 15-004. I can't quite tell what you have based on your pictures, though. Please carefully compare their dimensions to your own hardware and see which is a better match.
15-004 and 15-005
A quick learner says:
Thanks Tom, parts are ordered!
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