Need help with ordering parts

A home owner from Massachusetts says:
March 15, 2015
Hello,

I have a condo where the bathroom window crank lo longer connects properly to close the window. One of the residents ordered parts from your company in the past, but I'm not sure what's needed for my situation. Please see the attached photos.

Can you please let me know what parts I need to order to fix my bathroom window, so the it can function properly.

Thanks for your help!

Josh
User submitted photos of window hardware.
Profile picture of Tom
Tom from SWISCO responded:
March 19, 2015
Thanks for posting, Josh. I have linked the parts you showed us to this Discussion, and you can view them on the right side of this page. This hardware seems close to what you have in your window, but without more detailed information like dimensions, I cannot confirm. I recommend you carefully match our specs to your hardware to confirm whether or not they match up.
Sash Dyad Crank, 5"
Sash Dyad Crank, 5"
39-187
$37.10
Sash Dyad Crank, 5"
Sash Dyad Crank, 5"
39-188
$37.10
Crank Handle, 11/32"
Crank Handle, 11/32"
39-114L
$4.42
Flush Clip
Flush Clip
70-210
$0.27
#8 x 3/8" SS Pan Head Philips Screw
#8 x 3/8" SS Pan Head Philips Screw
33-072
$0.30
Rear Mount Casement Lock, 2-1/2"
Rear Mount Casement Lock, 2-1/2"
38-036
$13.25
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