Need to buy replacement

A quick learner from Sacramento, CA says:
So I think I need the the following replacement part but wanted to double check:

28" Series 385 Channel Balance

Here are some pics of what I have
User submitted photos of a window balance.
Profile picture of Tom
Tom from SWISCO responded:
I'm afraid I can't use these pictures to confirm what you have. You only show the top attachment, which looks like the 19-002. The Series 385 has the 19-005. We can at least rule the Series 385 out, but I'm not sure what your bottom attachment is. You will need to carefully look over the pictures and dimensions we show on our site to confirm the best match.
A quick learner says:
How about these pics...will they help to ID what I need
User submitted photos of a window balance.
Profile picture of Tom
Tom from SWISCO responded:
Thanks! The bottom shoe looks particularly large. I would start with the Series 390 channel balance; this comes with the 19-002 top and 15-001 bottom. As long as the size of these attachments match yours I think you'll be okay.
How to Replace a Non-Tilt Channel Balance
How to Replace a Non-Tilt Channel Balance
VIDEO
WATCH >
How to Repair a Jammed Window
How to Repair a Jammed Window
VIDEO
WATCH >
How to Identify Replacement Channel Balances
How to Identify Replacement Channel Balances
VIDEO
WATCH >
How to replace a non-tilt channel balance
How to replace a non-tilt channel balance
GUIDE
READ >
Choosing a Non-tilt Channel Balance: What Will We Need?
Choosing a Non-tilt Channel Balance: What Will We Need?
GUIDE
READ >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.