SWISCO - The Replacement Hardware Authority

Need to identify so I can order new ones

A home owner from Kent Washington says:
The only marking I can see is the side on one that says
23 1/2 4 BN CALDWELL
24.5" long and 1/2" for metal track alone.
Thanks so much for the help and let me know if the pictures aren't sufficient
User submitted photos of a window balance.
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Tom from SWISCO responded:
Thanks for your patience. We can make this for you, though it will need to be a custom order. Before we begin, can you just tell me exactly how many you need? Once I have that I can send you a custom order form and price quote.
A home owner from Kent WA says:
Hi Tom,

I need two to repair a window. I really appreciate your help in this.
Thanks so much!
Profile picture of Tom
Tom from SWISCO responded:
It's my pleasure, of course! I'll email you a custom order form immediately. This will also include a price quote. All you need to do is add the custom balance to your cart, which will allow you to continue shopping or checkout as normal.
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