Need to know what bracket/ say guide to use. ?

A handy person from USA says:
Hello.
I have identified balance as
18" Series 400 Spiral Balance
Product Code: S400-18
need to know what bracket and sash guide to use. Please Advise. I have attached pics
Thank YOU!!!
Carolyn
User submitted a photo of window hardware.
Profile picture of Dave Sr.
Dave Sr. from SWISCO responded:
Thanks for posting. I can see your top sash guide, which looks like our 18-005. However, this would normally take our S300-18 balance. Can you confirm that you don't have this, rather than the S400-18?
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