Tom from SWISCO responded:
May 5, 2016
Thanks for posting! I'm afraid you will need a new operator. That corkscrew-shaped worm gear you show is not meant to come out. It's usually a sign of the gears being stripped out, but in all cases it cannot be repaired.
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Tom from SWISCO responded:
May 5, 2016
My pleasure. Sorry we didn't have better news. If you ever need anything else, I'm always here to help.
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