Paul from SWISCO responded:
January 25, 2016
Thanks for posting. based on these pictures, it appears you have our Series 390 channel balance. Our balance Series come with the plastic tops and bottoms pre-assembled for you. Now, I cannot be sure if the Series 390 is what you have on the windows that are missing their balances. If they have the same manufacturer then there is a good bet, but you will need to carefully go over our specifications to be sure that they are a match.
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Tom from SWISCO responded:
January 28, 2016
Thanks for the additional image. That part is known as a top sash guide. It resembles our 18-110, but you will have to carefully compare our measurements and pictures to confirm it's the same.
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