Needing 2 BSI 27C Channels

A home owner from USA says:
Good day, Customer Service,

BSI 27C with 0M stamped between the BSI and 27C. Missing the end/shoe of one. The other broke where the spring attaches. I've seen some other posts concerning the BSI 27C but not sure any were with the exact parts I have since I didn't read them all. S795 may be what I have. If not, it is close. My channels measure 27" metal to metal. They are 1/2" wide. The window does tilt. Appreciate any help you may offer in finding these.

Thank you,
Glenda
User submitted photos of a window balance.
Profile picture of Tom
Tom from SWISCO responded:
We can replace this balance for you, yes. It looks like our S795-27, but with the top screw tab replaced with our 15-198 hook. Does that look good to you? If so, let me know how many you need and I can email you a custom balance order link that you can use to place your order. This will include a price quote.
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