Tom from SWISCO responded:
July 29, 2014
I don't believe this is Pella, no. I would be happy to help you identify your cranks, but I cannot identify them based on these images. I can only see the base and the gears, but I do not see the arms. If you can, please open the window as wide as it can go and take a picture of the arms once they're exposed. Thanks!
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Tom from SWISCO responded:
July 30, 2014
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Tom from SWISCO responded:
August 1, 2014
I'm afraid not. Take a look at the second picture in your first post. Do you see that corkscrew-like gear sticking out of the bottom of the handle? That is not meant to come out. If it has, it means the gears are stripped, and there is no repairing that. Your only recourse is to replace the whole operator.
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