Dave Sr. from SWISCO responded:
March 14, 2016
Looking at your photos, it appears that our operators match yours. The only difference I see is the location of the detach clip on the short arm: yours is on bottom while ours is on top. Fortunately, you can just pop them off with a screwdriver and reinstall them in whatever position you need. See if that fixes your issue.
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Dave Sr. from SWISCO responded:
March 23, 2016
Hmm... your operator could have be made specifically for the window manufacture. Our operator, whose link arm is in the "up" position, is the only one we can find. If you install that detach clip at the bottom of the link arm, would it still work on your window? If not, you might be able to move the sash bracket. The only other solution we have would be remove the link arm and reattach it in the position you need using the 62-014 rivet to reattach it.
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