No holes in Andersen balance.

A quick learner from Douglassville, Pa. says:
May 6, 2016
This balancer ( 24-737 ) does not seem to have the holes required to attach the upper plastic cover.
Is this a problem ? The current balancer has two counter sunk holes about 3.5 inches from
the cord end. I need to order about 16 of these and would like to know what I
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Paul from SWISCO responded:
May 6, 2016
Take a look at the video below, which shows how we install our Andersen balances. This should help.
A quick learner from Douglassville, Pa says:
May 6, 2016
You'll notice the replacement balancer does not have the 2 holes for the liners screws. I assume they will not be
used.
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Paul from SWISCO responded:
May 6, 2016
For windows made before 1980, you might have to cut a notch in the head jamb for the balance tab. There is more information regarding this in the instructions that come with our balances. You can use the screws provided to screw the tab to the jamb, then reinstall the head jamb liner and secure with the previously removed screws. Hope this clarifies this for you.
Andersen Sash Balance, 725, 727, 731, 737
Andersen Sash Balance, 725, 727, 731, 737
24-737
$54.20
How to replace an Andersen Window Balance
How to replace an Andersen Window Balance
VIDEO
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Andersen's Narroline Sash Balances
Andersen's Narroline Sash Balances
GUIDE
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