SWISCO - The Replacement Hardware Authority

Operator assembly help

A quick learner from Williamsburg says:
Need operator assembly for Builbest window. House was built in 1990. Can you tell me where I can find the part # and it looks like I have to take the bottom of the trim off to get at the operator is that right.
Thanks,

Charlie
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Tom from SWISCO responded:
Thanks for contacting us, Charlie. I'm not sure what operator you need, exactly. I would have to see a few pictures of yours fully removed from the window and with detailed dimensions. In the meantime, you can browse through our Replacement Window Operator section and see if you can find a match.

Yes, very often you will have to remove the wood trim to get at the operator.
A home owner from Williamsburg says:
Does these pictures help?
User submitted photos of a window operator.
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Tom from SWISCO responded:
Yes, they're a good start. It's a bit hard to say for sure without better shots of the arms, though. I can just about make them out in the top image. That may be enough.

Take a look at our 39-031 & 39-032. Could these work for you as replacements?
A home owner from Williamsburg says:
What numbers from the operator do you need.I have just taken off the operator off so I can see all the numbers.As you look face down on the operator top left is #3 top right is #40471 left middle #23 right middle #90.On the arms off the crank #30842r then on other part of the arm #20810.Also on one arm entrygard truth.This opens up to the left are their different numbers for windows that open up to the right.(inside facing out)I had to take this operator off because I had to replace the bottom sash there is nothing wrong with this operator,but I will have to replace three other operators that open up to left and right.Do you need the numbers off the broken operators.Sorry this e mail is so long.This whole thing is driving me crazy.Charlie
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Tom from SWISCO responded:
Hey Charlie. The numbers are good to know, but what's more important right now is seeing the arms. You only show the base in the pictures above, and that's only half the operator!

Do you think your operator matches our 39-031 & 39-032? Do they have the same arms, or are they different? You should also compare the dimensions we show on our site with your hardware and let me know if they're the same. If not, tell me where they differ.
A quick learner from williamsburg va says:
looks like 39-031 & 39-032 are a fit for me my measurements are the same.what do I need for this operator.a new crank handle,operator cover or can I use the old ones? also are these operators original parts or replacement parts and can I return them if they are not the right parts?Thanks for your help,Charlie
User submitted photos of a window operator.
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Tom from SWISCO responded:
Hey, Charlie. If your handles and covers are in good condition, I see no reason why you have to replace them. These operators are replacement parts, and you can look at our Return Policy for more information.
A quick learner from Williamsburg VA says:
Just want to thank you for your help in getting the right operators for my windows.Thanks a lot.Charlie
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Tom from SWISCO responded:
Not a problem! Let us know if you need anything else, I'd be happy to help.
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