Overall Thickness

A home owner from Buffalo Grove, IL says:
Hello:

I am trying to buy replacement Pivot Shoes for my windows. I think the 15-048 matches my part pretty well. But the only dimension in question is the overall thickness. Mine measures about 7/8" but the 15-048 states that it is 1". Can you help identify then right replacement part?

Thanks


User submitted photos of a pivot shoe.
Profile picture of Paul
Paul from SWISCO responded:
That's odd. The manufacturer who makes this style shoe doesn't make it in any alternate sizes. Is it possible that your shoe has worn down?
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