Part for Balance

A home owner from Houston Texas says:
March 22, 2014
Window is made by BSF. The balance is 28"long, channel is 1/2". The only markings I can find are 27 3. The first few pictures show the black plastic piece that broke that holds the balance in place. Not sure if I need a whole new balance or just that piece. If you have questions, please let me know. Thank you!
User submitted photos of window hardware.
User submitted photos of a window balance.
Profile picture of Paul
Paul from SWISCO responded:
March 31, 2014
Thank you for posting. The broken part is what is known as a top sash guide. You should be able to just replace that. I'm not sure exactly what you have based on these images, but it looks very similar to our 18-174. Check it out and see what you think.
5/8" Top Sash Guide, Alenco
5/8" Top Sash Guide, Alenco
18-174
$1.96
How to Repair a Jammed Window
How to Repair a Jammed Window
VIDEO
WATCH >
How to Replace a Top Sash Guide [1080p]
How to Replace a Top Sash Guide [1080p]
VIDEO
WATCH >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.