Parts for NuAir non-tilt windows

A quick learner from Merritt Island, FL says:
Pictures attached of 17" long lift with "winged" top and bottom. The window weighs 15lb-9oz. I also need the channel balance guides, also pictured. I believe the correct numbers are S385-17, option 1640 for Channel Balance and the Guides are 18-178. Please confirm my selection. I will be needing 8 channel balances (4 windows) and 4 guides for same.

Thank you, Richard S
User submitted photos of a window balance.
Profile picture of Casey
Casey from SWISCO responded:
Hi Richard,
I agree, this is the S385-17, with stamp option 1640, and the 18-178, Top Sash Guides. The only thing I would recommend, is checking each window for the balance length and stamp. Windows in the same home often appear the same size but are not always.
A quick learner from Merritt Island, FL says:
Got the parts quickly and I have repaired all four windows. Perfect fit and performance! Easy task with your video instructions. Thank you for your excellent service and expertise.

Richard S.
Profile picture of Casey
Casey from SWISCO responded:
Happy to hear it, Richard! And of course, thanks for ordering with us. Please let me know if you ever need anything else.
How to Replace a Non-Tilt Channel Balance
How to Replace a Non-Tilt Channel Balance
VIDEO
WATCH >
How to Repair a Jammed Window
How to Repair a Jammed Window
VIDEO
WATCH >
How to Identify Replacement Channel Balances
How to Identify Replacement Channel Balances
VIDEO
WATCH >
How to Replace a Top Sash Guide [1080p]
How to Replace a Top Sash Guide [1080p]
VIDEO
WATCH >
How to replace a non-tilt channel balance
How to replace a non-tilt channel balance
GUIDE
READ >
Choosing a Non-tilt Channel Balance: What Will We Need?
Choosing a Non-tilt Channel Balance: What Will We Need?
GUIDE
READ >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.