My latch doesn't move up for down anymore

A quick learner from Niagara Falls Canada says:
The space between the screw holes is 7 9/16". The problem is the latch doesn't move up or down when the lever is moved. There are 2 prongs.
Thank you
Patio handle
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Tom from SWISCO responded:
Thank you for posting. You may want to take a look at our 82-036. It is not an exact match, but we feel this may still work. Get back to us and let us know your thoughts.
A quick learner from Niagara Falls Canada says:
Thank you for your help. We ordered the part you recommended 82-036 and it fits perfectly. It was delivered in a timely manner. Thanks again!
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Tom from SWISCO responded:
We are happy to hear that everything has worked out for you. Please do not hesitate to get in contact with us again if you should need us in the future.
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