SWISCO - The Replacement Hardware Authority

Patio door hard to open; need new rollers

A home owner from Tucson, Az says:
I have owned the house for 16 years and have started having trouble opening and closing my patio door. I took the door out and found that the rear roller has come off. I tried to find some information on line but to no avail.
The label is still attached to the door but is worn. The information I can see is as follows:
--etty Products
customer number P6325
order number 29356-00100
1 LT
11-470-0360-0800

I don't know if this will assist you in identifying the type of rollers I need (preferrably SS). Please let me know as soon as possible as the door is really hard to open into the back yard.
I appreciate any help you can give me. Art
A user submited photo of patio door wheels
A user submited photo of patio door wheels
Profile picture of Dave
Dave from SWISCO responded:
Thanks for posting! Have you seen our 81-007 Remington sliding door roller? Compare the measurements and let us know if they differ in any way.
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)