SWISCO - The Replacement Hardware Authority

Patio door rollers from Truth

A home owner from Arizona says:
Hi, I have a heavy sliding door that needs the rollers replaced. They are marked: Truth 30410 and are tandem rollers that are 5 3/4 inches long. Is your replacement roller assembly Product # 81-137 the correct replacement? thank you Gari
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Dave from SWISCO responded:
We've checked and our records say that 81-137 is considered "Truth 30410 - Roller Assembly, stainless steel wheels". I hope that's the answer you were looking for. If you're still not sure, your welcome to send us pictures and we'll double check for you.
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Donna from SWISCO responded:
Be sure to match up your sample to the image online in case Truth has a different roller assembly with the same stamp number.
A quick learner says:
Hi, I ordered and received two of the above roller assembly (81-137) and the bar that you use to swrew the assembly into the frame is on the opposite side of the ones I have. Do you have another configuration. If you do not how do I return these and receive a refund.
Thanks
Gari
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Donna from SWISCO responded:
Sounds like you have a similar roller with a different mounting placement, take a look at SWISCO product code 81-149, I believe this may be the roller you are looking for.

To initiate a return please log in and click on the "Request a Return" link found in your SWISCO account page.
A quick learner from Upstate NY says:
Hi, I also have Roller stamped 30410. It seems like 81-137 would work if the roller were on the same side as the screw tabs. I believe the screw tabs have to be the ones like on the 81-137 (slightly L shaped) because the rollers hang down too far and the door cannot be reinstalled. If there is a model that dosn't have that "L" tab but the wheel completely retract into there housing that should work. does the 81-149 wheels completely retract into there housing? in other words if you put the assmbly on its mounting tabs the tabs should be flat on the table and the wheels should not be in the way. please let me know if you can help, Thanks, Fred
user submitted photo of sliding door roller
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Mike from SWISCO responded:
Thank you for submitting your photo.

We are currently researching a possible replacement roller and will post an update on the discussion board as soon as more information becomes available.
A handy person from california says:
I bought the 81-141. The L shaped brackets are assembled upside down. I had to disassemble the roller and install them correctly. As you can see the countersink on the bracket would require an impossible fit. I will try to return the rest for one that has the bracket installed correctly. MARK
A home owner from Wilton, Ca says:
Donna, my 30410 connecting ears run straight across and out from the body, not like the drop down ears like Fred's 30410. SO I ordered 81-149, hope it works.
A home owner from AZ. says:
I likewise have 2 patio doors with the 30410 truth roller assemblies that need replacement. Have you come up with ban accurate replacement yet?
A home owner from Maryland says:
I have the same issue as Fred. I ordered 81-149 not realizing it was not the correct part. Any idea yet of what the correct part might be? Thanks Mike
A customer submitted photo of a roller assembly.
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Tom from SWISCO responded:
Unfortunately, we do not carry a replacement for this style of Truth roller at this time. I apologize for the inconvenience.
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