SWISCO - The Replacement Hardware Authority

Pella 791 Casement Window

A quick learner from Carlsbad, Californ ia says:
Dear Swisco,

The white plastic device inside the track which moves the crank arm has
failed. I am guessing you call it a window roller.

Can you identify the part number for this product?

Thank you,
Roy
User submitted a photo of window hardware.
Profile picture of Tom
Tom from SWISCO responded:
Hey, Roy. I'm not sure what it is you're talking about. Could I see a more detailed picture of the part in question? Thanks!
A quick learner from Carlsbad, CA says:
Tom,
Sorry for being too general. I'm looking for a part number for the white plastic guide which fitrs onto the track of the crank handle - which opens and closes the window. This is a Pella 791 - or at least that is what is stamped on glass.

Thanks you in Advance,

Roy
User submitted a photo of window hardware.
Profile picture of Tom
Tom from SWISCO responded:
Perfect, thank you. I'm afraid this plastic part is not available by itself. You will have to replace the whole operator. Check out our 39-386 and 39-385 and see if you think you could use these as replacements.
A quick learner from Carlsbad, Ca says:
Tom,

Thank you for the info. Will check it out right away.
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