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Tom from SWISCO responded:
May 2, 2017
That roller is part of a Pella hinge set. Which hinge set you have, however, is another matter. There is a lot that goes into identifying these, since there are so many different varieties. I've made a list of possible replacement hinge sets on the right side of this page for you to consider. Look over our pictures, dimensions, and information to confirm the best match.
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looking for help accessing slide roller mentioned in question to you on 4/26/2017. pella casement window. is it possible to purchase the bracket-roller assembly only, or is it necessary to buy the complete hinge assembly? unit is about 35 years old; hinge on right when viewed from outside. it looks to me that the sash must be removed to do this repair.
thanks,
hal
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Tom from SWISCO responded:
April 27, 2021
Hello, Hal. Unfortunately, the individual components of these hinges are not sold separately. We can only sell the complete set. |
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Tom from SWISCO responded:
December 11, 2023
It's tough to tell from this photo what's missing, unfortunately. Your photos don't show the shoe itself very clearly. That said it does bear a resemblance to our 39-371, so this may be the very part you're looking for. You can review its dimensions and design below for reference. 
Alternate image for 39-371
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