Tom from SWISCO responded:
November 21, 2016
We should be able to help, but only with the complete operator. These gears aren't meant to be replaced by themselves. Now, I can't see your entire operator, so I'm not entirely sure what will match, but see our 39-176 to start out.
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Dave Sr. from SWISCO responded:
November 23, 2016
I believe the gear and link arms are stainless steel, while the base is steel. The arms are not magnetic, but he base is. As for the adjustment you mention, I don't know if there's anything specific you can do. Check the track and hinges to see if any dirt or debris is holding up the operation of the window. If not, then it may be time for new hardware.
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